We Brand has solved our design management problem and I think between where we are now and some of the roadmap elements that we’ve got going forward, I think we do have a differentiated solution that, quite frankly, none of the other competitors of ours actually have.Chief Product Officer - Keller Williams Realty
1. Can I see who is doing what with our templates?
Audit trails are necessary to manage your business, ensure consistent customer experiences and prevent copyright issues. Actions in We Brands are logged and recorded so you will see who did what and when. Every administrator sees a live Feed on what has been edited and by whom.
We have advanced, yet easy-to-use reporting tools to provide you with insights into past and future creations, operational and staff productivity, customer behavior, and attribution for quick ROI calculations. Create regional or divisional reports to control access to stores in specific geographies.
2. Can I keep track of a workflow?
We Brand includes a full workflow management function to make it easier to assign and approve jobs with your team. There is a two-way chat to facilitate communication, and advanced consumer tools to engage the right customers with the right message at the right moments.
3. Can I connect my current systems?
We Brand delivers a personalized on-boarding service through our Jumpstart program taking your current systems into consideration. We have a team of API experts who will work with your IT team to ensure a fast and smooth integration. Extensive and well-documented APIs make it easy for your developers to integrate We Brand into all of your mission critical systems with minimal effort.
4. Do I need to purchase any software?
Not at all. We Brand is completely cloud-based with unlimited storage for all of your digital assets including images, fonts, videos and more. With the powerful online editing tool, everyone in your company uses your branded templates online from any PC. The free iOS or Android app gives you access to the platform from any mobile device anywhere, any time.
5. How secure is my data and my digital assets?
We Brand utilizes Amazon Web Services (AWS) to serve and host its application to thousands of businesses and millions of monthly users. We are in multiple availability zones and will auto scale servers during traffic spikes. In addition, the application is containerized to eliminate single points of failure.
All data transfers in We Brand use bank-grade encryption (SSL) and your data is encrypted.
We’ll even segregate your data into its own database on certain plans.
Depending on your business needs, it may be desirable to limit access to We Brand to just users currently on your network. We let you whitelist network IP addresses to prevent access to We Brand’s web and potentially, mobile apps outside of the business.
6. We have hundreds of employees who should be using this, do I have to add them all manually?
Thankfully, no. With We Brand’s on-boarding process through our Jumpstart program, we will provision users automatically by installing a feed of hires, terminations, and role changes so you don’t have to manually add or change your users and guests on the We Brand platform.
7. Can I restrict each user’s access?
Yes and you create groups of users on different levels of access. It’s simple to setup roles and access permissions. Roles determine who views or edits your branded templates by store location or regional grouping. It even works for consumers who need access to any of your materials.
8. Does We Brand use Service Level Agreements (SLAs)?
Mission-critical services need enterprise grade SLAs for 99.9% uptime, response times, and customer support. All of these come standard in our enterprise agreements.
9. How do I begin?
Although We Brand is highly configurable and easy-to learn, we offer a dedicated and experienced implementation and on-boarding team through our Jumpstart program to make sure We Brand is configured optimally and your data is migrated properly. Our product trainers will prepare custom training materials for business managers and staff. Contact us in the form below to request a demo.